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We don’t know you personally, but you’ve been so nice to us. It started back in October, when most of my family and a little of Michael’s took over the Hampton Inn during our wedding weekend. There were a lot of us. And they brought guitars. Which they played in your lobby late into the evening. You were great, working the evening shift at the desk and telling me the next day that it was a blast listening to the music and laughter fill your otherwise quiet night.
When I stepped out of the lobby in my wedding dress, there you were again. Did you work a double? You smiled at me, told me I looked great, and wished me luck.
The next night, as an exhausted and happily married couple stood in front of the “Welcome to the Hampton Inn: Our Last Name Wedding!” sign, laughing at how cheesy we were being (yet taking the picture anyway!), you ran over and removed the rest of the information on the sign so it would just be ours.
It’s been almost seven months since we’ve seen you, Dan, but you remembered us as we ran into your lobby at 11 p.m. last night with a request: can we please fax, oh, 15 pages, that have to be out before midnight?
“Of course!” you replied, telling us you remembered us from the wedding and asking how we were. Then you offered to fax everything yourself.
Dan, I don’t know your last name, but I know you’re a good person. Finding someone as courteous, helpful and cheerful (especially at 11 p.m.) as you is quite a feat. We are so appreciative of all the help you have given us, and I hope your boss reads the raving words I wrote about you on the “I caught this employee doing something great!” card that I filled to capacity.
Thank you, Dan, for all your help. There will be a card and a giftcard waiting for you at the desk tonight.
Molly & Michael